Sensa vs Surveyapp
Sensa and Surveyapp both turn a tablet you already own into a feedback kiosk — the difference is focus. Surveyapp (from UK-based VOC Metrics) is a multi-channel platform spanning kiosks, QR codes, web links, email, and SMS, with pricing metered by monthly submissions. Sensa does one thing deliberately well: anonymous, sub-2-second feedback in physical spaces, priced by location with unlimited responses on Pro, EU-hosted, and free forever for a single site.
| Feature | Sensa | Surveyapp |
|---|---|---|
| Pricing | Public pricing by location, free plan, from €9/month + VAT; unlimited responses on Pro | Public pricing on their site, metered by monthly submissions; Enterprise by contact |
| Hardware | Bring your own iPad or Android tablet | Bring your own iPad/Android tablet; stands + tablets included at Enterprise tier per their site |
| Getting started | Self-service signup, live in ~15 minutes | Self-service; trial with a small monthly response allowance per their site |
| Free tier | Yes — 1 location, 1,000 responses/mo, free forever | Trial with limited monthly responses (per their pricing page) |
| Anonymity & GDPR | Anonymous by default; no accounts, cookies, or tracking; EU-hosted | Privacy policy states customer data stays the customer's property; UK-based |
| Best fit | Venues wanting effortless in-place feedback, EU data residency | Teams that want one tool across many channels (kiosk, QR, email, SMS) |
See the Sensa kiosk
This is what a visitor sees at the exit — tap a face or a number to try it. Nothing is submitted.
Smiley scale, 0–10 NPS, or Likert. Your choice, changeable anytime.
Who is Surveyapp right for?
Surveyapp’s strength is breadth. Their site covers kiosks, physical Smiley Buttons, QR codes on posters and receipts, web links, email, SMS, and email-signature surveys — one platform for every touchpoint, with offline capture that syncs later. Their Enterprise tier includes stands, tablets, unlimited responses, and a dedicated account manager. If your feedback programme genuinely spans channels — you want the same tool asking questions at the till, in email campaigns, and over SMS — and you’re comfortable with submission-metered plans, Surveyapp covers ground that Sensa deliberately doesn’t.
Who is Sensa right for?
Sensa is for the moment a visitor walks past your exit: one glance, one tap, done in under two seconds. That focus shapes everything — four kiosk themes designed for physical spaces, anonymous-by-default collection (no accounts, no cookies, no tracking), NPS and Likert questions in English or Slovak, and a real-time dashboard built around locations rather than channels. Pricing follows the same logic: you pay per location, not per response, so a busy venue never gets punished for collecting more feedback — Pro includes unlimited responses across up to 20 locations. Data lives in the EU. And the Free plan isn’t a trial: one location runs free, forever.
Frequently Asked Questions
Focus and pricing model. Surveyapp is multi-channel (kiosk, QR, email, SMS) with submission-metered plans; Sensa is kiosk-first with location-based pricing and unlimited responses on Pro — a busy venue’s bill doesn’t grow with its feedback volume.
No credit card, no sales call.